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MyTravelport

Travelport's self-service portal for requesting support, accessing tools, and finding key travel insights

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The only all-inclusive destination for managing everything Travelport

MyTravelport is a self-service portal that enables agents and content partners to access key insights, find tools, and request support — all through a two-step verification process. And, since no two customers are the same, MyTravelport can be set up to complement your role or function.

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MyTravelport Features

Faster support, learning, and product access

Yes, most travel platforms have a self-service portal. But MyTravelport offers so much more. It’s your first port of call, available 24/7 for training and research, support requests, and insights. It also allows you to download and manage Travelport products and approved third-party solutions.

More control

MyTravelport puts you in control. There’s no waiting around — it empowers you to get what you need when you need it. You can chat with live agents any time, with support offered in 12 languages, so you can carry out operations faster and work smarter.

Quick and easy onboarding

Admins can easily add, remove, and manage profiles and access permissions when onboarding. And easily access prerecorded eLearning trainings or register for live instructor-led training — whichever your team prefers. Support is available via chatbot or live chat function, making it easier to get started or retrain with minimal fuss.

Seriously secure

Multi-Factor Authentication (MFA) in MyTravelport adds an extra layer of security by requiring both your login credentials and a unique verification code. The new two-step verification process makes accessing and recovering your account easier and safer. And the password reset process has now been updated, making it completely self-service.

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Control at your fingertips

MyTravelport puts you in the driver’s seat. These features give you the power to easily access what you need, helping decision-making and improving business performance.

Fast, easy support

Get support by creating a support case (ticket) within MyTravelport for assistance with technical, account, booking, billing, and product-related issues.

Chat to an expert

You can also access a support chat for login issues, or speak with a live agent for help and assistance.

Self-service tools

Reset your Host Sign-On or ClientID, onboarding, user administration, account profile permissions, and more.

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Everything in MyTravelport

Everything is MyTravelport is designed to keep you informed, skilled, and up to date with the latest product changes and service updates.

Expert answers

Explore Travelport’s Knowledge Base articles and documents, and access our Community for expert answers.

Multiple language options

Access MyLearning for recorded training in multiple languages, and register for live training sessions.

Stay informed

Stay updated with Service Alerts and Product Advisories.

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The Travelport
onboarding experience

Smarter selling starts here. Whether you’re a Travel Management Company, Independent Agency, OTA, or Corporation, Travelport makes onboarding seamless — so you can start delivering better travel experiences, faster.

What our customers say

We don’t just build for our customers — we build with them. Here’s how we’re helping them move faster, sell smarter, and thrive in modern travel retailing.

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Travelport+ is an incredible platform built around microservice, lightweight APIs. It’s agile, simple, and incredibly rapid.

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Dana Dunne

CEO,
eDreams ODIGEO

FAQS

How does MyTravelport help improve operations for agencies?

By centralizing access to products, tools, training, and support in one portal, MyTravelport empowers users to make quicker decisions, solve issues efficiently, and enhance overall business performance.
Yes, MyTravelport offers 24/7 access to support through live chat, giving you the flexibility to get quick answers or connect with an expert agent when needed. Fast, helpful communication for login assistance, technical issues, or product support guaranteed.
MyTravelport gives users 24/7 access to support through live chat, with the option to speak directly with an expert agent when needed. It also offers on-demand access to training sessions, knowledge base articles, product downloads, and more — so users can find answers, gain insights, and stay up to speed whenever it suits them.

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Travelport Products

Explore the features and functions Travelport provides

Find out how Travelport 
helps agents

MODERN RETAILING, AMPLIFIED
EASIER, FASTER, SMARTER

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